Two Blonde Boys: Nothing is Irrelevant

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Thursday, April 17, 2008

Nothing is Irrelevant

A little reminder that everything matters...

Stop.
Right now.

Check the reception desk.
Check the reception area.
Check the bathroom.
Check your last Client email.
Check etc.
Check etc.

Check 10 "little things."
Right now.

Is each one stunningly, amazingly excellent?
Does each one confirm & extend & broadcast your "brand promise"?
You, personally?
Your training department?
Your 3-person accountancy on Main Street?
Your BigCo division?

Repeat.
Daily.

(Remember: You are in control. There are things you cannot make happen, to be sure; but you can project Brand Excellence on a thousand "atmospherics" that determine Client-Employee perception.)

HT: tompeters!

tags: everything matters

Thursday, April 17, 2008

Nothing is Irrelevant

0 Comments:

While I am a pastor at New Covenant Community Church, everything on this blog should be considered my personal opinion. Opinions, conclusions, or other information expressed here do not necessarily reflect the views of New Covenant, my co-workers, or my staff. Don't blame them. This is all me.